Enabling Multi-factor Authentication for Office 2013

Summary

What to do if you cannot sign in to email after setting up multi-factor authentication.

Body

Issue/Question

I cannot sign into Office 2013 after setting up Multi-factor Authentication.

Environment

  • Office 2013
  • Duo

Cause

To enable modern authentication for any Windows devices that have Office 2013 installed, you need to set specific registry keys.

Resolution

There are two options for resolution

  1. Install Office 365
  2. Please contact the Service Desk for assistance with enabling Outlook 2013

ITS STAFF ONLY

  1. Follow Enable Multifactor Authentication for Office 2013 Through Registry

Details

Details

Article ID: 580
Created
Fri 8/31/18 8:06 AM
Modified
Tue 9/10/19 10:26 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated