Microphone not working in Zoom

Summary

Adjust audio settings

Body

Problem

My microphone isn't working in Zoom

Solution

  1. Reboot computer
  2. Update Drivers
  3. Click the ^ next to the microphone
  4. Select the correct audio source
  5. If the correct audio source is selected, disable Automatically adjust microphone volume
    1. Click ^ in the bottom right corner of the taskbar
    2. Right Click Zoom
    3. Click Settings...
    4. Click Audio
    5. Uncheck Automatically adjust microphone volume

Enable Microphone

  1. Click 
  2. Click Settings
  3. Click Privacy & security
  4. Click Microphone
  5. Click to On
  6. Click to On Let apps access your microphone
  7. Toggle the apps you want to have permission to On
  8. Click to On Let desktop apps access your microphone

Need More Help?

If you need further assistance, please contact the Service Desk

Products or Services Involved

  • Zoom
  • Windows

Cause

Wrong audio source is selected

No Audio on Zoom meeting

Outdated driver

 

Details

Details

Article ID: 5692
Created
Mon 10/26/20 10:31 AM
Modified
Fri 10/23/26 11:06 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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