Request to Change Access or Add Software for iPads

Summary

Lab and classroom iPads are managed by ITS, so please submit a request to add software or change their settings.

Body

Issue/Question

Request to change access for iPads on lab

We need to add a new app on our iPads, but we cannot access the app store

Environment

  • Jamf
  • iPad

Cause

USD manages the apps and settings on lab iPads with a mobile device management application

Resolution

  1. Click the Software Request button on this page to create a ticket include the following information 
    1. Name
    2. iPad lab location
    3. Description of changes or software requested

ITS STAFF ONLY

  1. Follow Modifying Jamf Configuration

Details

Details

Article ID: 5690
Created
Thu 10/22/20 4:05 PM
Modified
Fri 2/17/23 12:31 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

Related Articles

Related Articles (1)

How to run updates on a USD iPad

Related Services / Offerings

Related Services / Offerings (1)

Request software be reviewed for use at USD.