Body
Issue/Question
Please stop sending multiple phishing training reminders
I just completed training, do I need to complete this training again?
Environment
Cause
The University conducts phishing simulations every month, and some users will receive training reminders if they click a link or open an attachment.
Resolution
- Phishing simulations run every month
- Customers who do not complete the training will receive a reminder after 5 business days
Note: Training is the same for all customers no matter how many phishing simulations they fail
- Annual security awareness training is separate from monthly phishing training and is mandatory for all staff
- If you believe you are receiving a message in error, please contact the Service Desk with the following information:
- The dates you received the messages
- The dates you completed training