Body
Issue/Question
How do I make sure that the camera is facing my face and not the other camera facing the other way?
Examplify captures the rear camera when running exam monitor
How to set Examplify to capture my face
Environment
- Examplify
- Examsoft
- ExamMonitor
- Exam Monitor
- ExamID
Cause
ExamMonitor randomly selects camera for system with dual cameras
Resolution
- Right click
- Select Device Manager
- Double click System Devices
- Right click on Rear Facing Camera
Note: Description may vary, Microsoft Camera Front for Microsoft system or Surface Camera Front for Surface tablet
- Click Disable device
- Click Yes
- Close all windows
- Start Examplify
Note: To verify that you have selected the correct camera, Click on Monitoring after the test starts
Please contact the Service Desk if you need further assistance