Problems Seeing Transcript in Advisee Screens

Summary

Clear Cache and Cookies

Body

Issue/Question

When I go search for a student in the Advisor screens in Banner, it cannot find the student

Environment

  • Banner Self Service

Cause

Brower cache information incorrect

Resolution

  1. Select the previous term
  2. Clear Cache and Cookies

Details

Details

Article ID: 5372
Created
Fri 8/7/20 11:52 AM
Modified
Wed 4/1/26 1:07 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated