Calling with Cisco Jabber

Summary

How to make a phone call with Cisco Jabber

Body

Issue/Question

Make a Call with Cisco Jabber

Environment

  • Cisco Jabber
  • Voice over Internet Protocol (VoIP)
  • Video Conferencing
  • Softphone

Cause

Use Cisco Jabber to call anyone you need to be in touch with

Resolution

Note: Using the softphone feature allows you to easily place, receive, and manage telephone calls using your computer See Setting Jabber Softphone Audio

  1. Click 
  2. Click the keypad icon 
  3. Click on the keypad to dial the number you want
  4. Click Call 
    Note: You can also use the numbers on your keypad
    Note: You can use the backspace to correct any dialing mistakes
Call Someone from Your Contact List
  1. Click 
  2. Click the name of the person you want to call
  3. Click Call 

Call Someone While Messaging

  1. From your conversation window, Click Call  from the top-right corner

Call from the Directory 

  1. From the top-right corner click in the Search or Call box
  2. Type the name of the person you wish to call
  3. Hover your mouse over their name
  4. Click Call  

Please contact the Service Desk if you need further assistance

Details

Details

Article ID: 5087
Created
Fri 5/15/20 9:04 AM
Modified
Tue 11/17/20 11:11 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

Related Articles

Related Articles (2)

Current Jabber users may request Jabber Video to be able to join video conferences
How to set Jabber Softphone audio

Related Services / Offerings

Related Services / Offerings (1)

Cisco Jabber is the university-supported instant messaging application