Testing a Web Cam in Respondus Lockdown Browser

Summary

Testing web cams in Respondus Lockdown Browser for D2L quizzes or exams.

Body

Issue/Question

Camera needed for quiz or exam in proctored quiz or exam in D2L

Environment

  • Brightspace
  • Respondus Lockdown Browser
  • Desire 2 Learn

Resolution

  1. Update Lockdown Browser by following Updating Lockdown Browser
  2. Launch Lockdown Browser from your desktop
  3. Click Help Center in the banner at the top
  4. Click I am using Lockdown with a web cam
  5. Follow instructions to test your web cam

 Please contact the Service Desk for further assistance.

ITS STAFF ONLY

  1. Follow Troubleshooting Camera and Microphone Issues in Lockdown Browser Test Proctoring

Details

Details

Article ID: 4869
Created
Sat 3/21/20 1:01 PM
Modified
Fri 2/2/24 3:11 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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Issues Taking Exam in Respondus LockDown Browser
Troubleshooting issues taking a quiz in D2L.
Updating Lockdown Browser
Lockdown Browser does not always update automatically.