Where is my Financial Aid Refund

Summary

Steps to take to see if a refund was credited to your account.

Body

Issue/Question

Where is my refund?

Environment

  • Financial Aid
  • Students

Resolution

Note: Refunds are typically available beginning the first day of the term

  1. Have you reviewed and accepted or declined your aid on Financial Aid Self-Service
  2. Log into your SDePay account to determine if you have a refund
     

Instructions for Students

  1. Log into SSB  or
  2. Click View and Pay Accounts Current Balance reflects the amount owed, a refund will also be reflected
  3. Click Statement Details to view your latest billing statement
  4. Click Statement History to view past billing statements

Instructions for Parents & Authorized Payers

  1. Go to SDePay Login For Authorized Payers
    Note: Students must set up an authorized payer before a parent or authorized payer is able to view and pay a bill. View instructions above on setting up authorized payers.)
  2. Login with the Username and Password
    Note: This is set up by the student 
  3. Click View and Pay Accounts current Balance reflects the amount owed, a refund will also be reflected
  4. Click Statement Details to view your latest billing statement
  5. Click Statement History to view past billing statements

Note: More information can be found at SDePay

Please contact The Business Office if you need further assistance

Details

Details

Article ID: 4755
Created
Wed 3/4/20 6:28 PM
Modified
Mon 3/8/21 9:31 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated