Body
Issue/Question
Error on copier
The e-BRIDGE Open Platform Connector got Login exception. Please contact your Administrator. (Error: the EDI could not contact any server for authentication.)
The e-BRIDGE Open Platform Connector got Login exception. Please contact your Administrator. (Error: An internal server error occurred. logon plugin threw an exception)
The e-BRIDGE Open Platform Connector got Login exception. Please contact your Administrator. (Error: An internal server error occurred. Your username was not found in the card ID system)
I cannot login to the department printer with my username and password
The e-BRIDGE Open Platform Connector is not configured correctly. Try pressing "Access" button to clear the error. If the problem persists please contact your Administrator.
Environment
Resolution
- Restart Copier
- Restart Card Reader
- If still displaying error contact the Service Desk with the following information:
- Location of copier
- Error
- Troubleshooting steps attempted