Body
Issue/Question
Windows 10 needs new version installed.
Windows 1511, 1709, 1909, 2004, 21H1 etc old versions
Update Windows 10 to 21H2 or latest version
Environment
Cause
Computer updates do not currently update the version of Windows 10. Some software requires a base level that might be higher that what is installed
Resolution
- Log into the computer with administrator credentials
Note: If you are not able to do this please contact the Service Desk for assistance
- Download software:
- Run Installer and follow the prompts
- It will download, verify, install, reboot a few times
- Log into the computer and do a quick test