Unable to Access Email on Mac After Configuring Duo

Issue/Question

I recently set up Duo Multi-Factor Authentication (MFA) how do I set up my mail app on my Mac OS laptop so that it works properly with the new duo authentication so I can get my emails in my Mail

Environment

• Duo MFA
• USD Email
• MAC

Cause

When Duo Mobile was activated, older applications using Basic Authentication no longer work. Microsoft email requires Modern Authentication to use MFA.

Resolution

Note: Outlook is the only supported method for syncing email 

1. Install Outlook on a Mac by following Installing Microsoft Office 365