Body
Issue/Question
I am unable to log into DegreeWorks
Error: There was an unexpected error (type=Internal Server Error, status=500)
Error: Access Denied You do not have permission to access Dashboard
Environment
Cause
Multiple Causes
Resolution
- If you are a Faculty ADVISOR getting the Access Denied message, your supervisor will need to submit a DegreeWorks Advisor request at the following page: https://td.usd.edu/TDClient/33/Portal/Requests/ServiceDet?ID=196
- Ensure that you are using your SNAP credentials to log into Degree Works
- Try Clearing Cache & Cookies
- If you continue to experience difficulties, please contact the Service Desk with the following information:
- Name
- Reason for using DegreeWorks (advisor, etc.)
- Error received