Standard Student Account Aging Policy with Hiatus Status

Summary

Summary of USD Student Aging account removal process

Body

Issue/Question

How long does a student on hiatus retain their Coyotes mailbox?

I am an active Military, can I keep my account?

Environment

  • USD Accounts
  • Office 365

Resolution

  1. Typically students are granted access to their email for two semesters after their final active semester
  2. If a student is on hiatus they can be updated in Banner as such and their account will stay active during an approved leave of absence
  3. For more details on student email aging see Account removal process

ITS STAFF ONLY

  1. Follow Viewing Hiatus Status in Banner

Details

Details

Article ID: 4126
Created
Fri 10/11/19 4:00 PM
Modified
Tue 12/6/22 12:19 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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Students retain access to their USD accounts for two semesters after they are no longer enrolled in courses.