Blue Screen with Error Message

Issue/Question

Computer freezes several times per day

When starting computer it goes to a blue screen with writing

Error: A problem has been detected and windows has been shut down to prevent damage to your computer

KERNEL_DATA_INPAGE_ERROR

DPS_WATCHDOG_VIOLATION

Error: DRIVER_IQL_NOT_LESS_OR_EQUAL

Environment

• Windows 8
• Windows 10

Cause

This issue can have many causes

Resolution

1. Restart your computer
2. Right click on and select Search
3. Type Device Manager and press enter
4. Click in front of display adapter
5. Double click on the adapter listed
6. Click on Driver
7. Click on Update Driver
8. Select Search automatically for updated driver software
9. If it finds something select the option to load it
10. Check computer updates
11. If the blue screen reappears contact the Service Desk for further assistance