Reporting Issue Running Origin Pro Software

Summary

Reporting an issue with using Origin Pro software on campus computers

Body

Issue/Question

We are not able to use originpro software in our lab. 

Error: Origin Cannot contact your FLEXlm server.  Please check your license information, the network connection, and the FLEXlm server status. 

Error: FLEXlm FEATURE TOPSPIN3 The desired vendor daemon is down

Error: The Maximum number of OriginPro sessions has already been reached. Please notify your license administrator.

Environment

  • Origin Pro
  • Campus Computer
  • TopSpin 

Cause

Multiple Causes

Resolution

Note: Licensing for Origin Pro 2021 is handled by the department and not by ITS. If there are not enough licenses available contact your department. 

  1. Please contact the Service Desk with the following information: 
    1. Building Name and Room Number
    2. Computers Asset Tag Number
    3. Error message Received 

ITS STAFF ONLY

  1. Follow Troubleshooting TopSpin

Details

Details

Article ID: 3529
Created
Wed 7/24/19 8:14 AM
Modified
Thu 7/6/23 1:27 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated