Network Drive Disappeared

Summary

Steps to regain access to X Drive or any network drive letter

Body

Issue/Question

X drive seems to have disappeared

Environment

  • Windows
  • macOS
  • Network Drives

Cause

Multiple Causes

Resolution

Note: Computers registered on the USD network under students cannot access network drives

Note:  Windows computers need to be connected to the network via ehternet for network drive to automatically connect

  1. Restart the computer
  2. For Windows follow Map the network drive
  3. For Mac follow Mapping a Network Drive in macOS
  4. Please contact the Service Desk if you need further assistance, providing the following information
    1. Name
    2. Phone Number
    3. NI tag number of the computer

ITS STAFF ONLY

  1. Follow Verifying Path and Permissions to Shared Folder on Network Share
 

Details

Details

Article ID: 2428
Created
Fri 3/8/19 10:43 AM
Modified
Thu 9/5/24 3:33 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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