Body
Issue/Question
How do I log into SNAP
How do I log into Self Service
Single Sign-on is not working
reset password
Error: username not found...Logout successful
Error: You are not authorized to view this page
Environment
Cause
Password is not known
Account not created
Resolution
- Navigate to Experience portal
- Log in with your USD email address and password
Note: Log in with usdlocal\username if email address doesn't work
- If using Internet Explorer, verify you are using the correct version
- Clear Cache and Cookies
Note: If your USD account is no longer active or available to you, you cannot log in
Please contact the Service Desk if you need further assistance