Notification Pops Up in Registration Self Service

Summary

What to do with the error notifications in Registration self Service

Body

Problem

Error: A server call failed with error code ".You may need to reload the page to continue

Every time we help a student with their Coyote Registration and we clear all action items, they keep getting a notification that pops up telling them they still have action items to review. They have to click "Dismiss" and then a notification pops up saying "A server call failed with error code..." and they have to click "Continue"
This never used to come up once action items were cleared.​​​​​​

 

Solution

This is a by product of several defects that Ellucian introduced with the June/July upgrades.

  1. After completing your action items
    1. Click Dismiss on the notification
    2. Click continue after you see the error code

Products or Services Involved

  • Banner
  • Coyote Registration

Cause

A defect was identified and confirmed by Ellucian Action Line. 

 

Details

Details

Article ID: 10567
Created
Fri 10/9/26 10:46 AM
Modified
Fri 10/9/26 10:51 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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