Error Logging into USD Via TRM

Summary

What to do if you can't sign into the Gallagher Center's USD Via-TRM system.

Body

Issue/Question

I have a student SSO login issue for our USD Via-TRM system

Error: Sorry, but we're having trouble signing you in... Please contact your administrator to assign access to this application

Environment

  • Gallagher Center
  • Study Abroad
  • USD Via-TRM Production

Cause

Applicant has not yet registered for a course at USD

Resolution

  1. Register for a course at USD to gain access to the Via-TRM system
  2. If you need access prior to registration, please contact the Service Desk with the following information:
    • USD Email Address
    • Error message received
    • Reason for needing access

ITS STAFF ONLY

  1. Follow Resolving Error Logging into USD Via TRM

Details

Details

Article ID: 10159
Created
Wed 3/11/26 11:22 AM
Modified
Mon 3/16/26 12:09 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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