Phish Alert Button Missing in Outlook Office 365

Issue/Question

Phish Alert Button is not available when viewing inbox

Phish Alert Report is grayed out in the Outlook Ribbon

Environment

• Outlook Office 365

Cause

Reading Pane turned off

Phish Alert Button is only available when viewing the email message

Resolution

1. Open Outlook
2. Click the View tab in the Ribbon bar
3. Select Reading Pane
4. Choose Right or Bottom
5. Phish Alert button is now available at the top of the message in the Reading Pane and Phish Alert Report is no longer grayed out in the Ribbon when viewing an email

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