Requesting Corrections to a K2 Blackpearl Application

Errors K2 application issues bpm Blackpearl Reappointment

Issue/Question

K2 applications are giving errors or are working incorrectly

Environment

K2 Blackpearl
Microsoft SQL Server

Cause

There are multiple reasons K2 applications could error out or fail

Resolution

Please contact the Service Desk with the following information:
1. User information, notes, etc
2. K2 Application in question
3. Specific error message(s)

ITS STAFF ONLY

Reference Troubleshooting General K2 Applications
Reference Updating Service Instances for K2 Applications

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Details

Article ID: 2822

Created

Tue 4/23/19 3:01 PM

Modified

Thu 11/4/21 3:29 PM

KCS Article Status

WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance

Validated

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