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- Knowledge Base
- Technology
- Classroom and Computer Lab Support
Make sure connected to Labs wireless network when trying to print in a computer lab
- Knowledge Base
- Technology
- Digital Learning Resources
- Desire2Learn
- LockDown Browser
How to request Respondus Lockdown Browser Lab OEM to be upgraded or installed
- Knowledge Base
- Technology
- Computers, Peripherals and Hardware
Requesting an estimate to replace computers in a computer lab.
- Knowledge Base
- Technology
- Computers, Peripherals and Hardware
- Printers
Pharos printer is missing from lab computer - need to reinstall pharos software
- Knowledge Base
Requesting a username and password for multiple people to login to a lab computer
- Knowledge Base
- Technology
- Software and Applications
Requesting Vevo Lab software for Image anaylsis
- Knowledge Base
- Technology
- Digital Learning Resources
- Desire2Learn
- LockDown Browser
How to request the lab version of lockdown browser
- Knowledge Base
- Technology
- Computers, Peripherals and Hardware
How to allow Lab computers to login
- Knowledge Base
- Technology
- Classroom and Computer Lab Support
How to contact support for any issues pertaining to the Nursing Sim Lab
- Knowledge Base
- Technology
- Classroom and Computer Lab Support
Reporting an issue with a lab/classroom computer and requesting assistance
- Knowledge Base
- Technology
- Computers, Peripherals and Hardware
How to report the Invalid Username or Password error when printing in a lab
- Knowledge Base
- Technology
- Software and Applications
- Adobe
If a student is unable to access Adobe Creative Cloud applications on a lab computer that has the device licensed version installed, verify that no one else is logged into CC
- Knowledge Base
- Technology
- Software and Applications
Links to eLumin documentation for troubleshooting and tips
- Knowledge Base
- Technology
- Classroom and Computer Lab Support
If a computer will not turn on, check power cable and outlet
- Knowledge Base
- Technology
- Classroom and Computer Lab Support
Requesting installation of non standard or standard classroom software that may be missing or is needed for classroom instruction