Requesting Coyote Cash Refund as an Offsite Vendor

Summary

How to request a refund if you charged someone the incorrect amount of Coyote Cash

Body

Issue/Question

I need a refund for a customer that was charged the incorrect amount

Environment

  • Transact

Resolution

  1.  Please contact the Service Desk with the following information: 
  • Business Name
  • Customer Name
  • Card number or ID number 
  • Amount charged
  • Amount supposed to be charged
  • Refund total
  • Date and Time of transaction

ITS STAFF ONLY

  1. Follow Refunding Coyote Card Transactions

Details

Details

Article ID: 9982
Created
Mon 10/27/25 10:08 AM
Modified
Mon 2/23/26 1:10 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated