Requesting Document Update on USD Portal

Issue/Question

How to request to upload/update the document

How to request to create new item for the document

Environment

• USD Portal

Cause

Old document needs to be replaced on the portal, New document needs to be added on the portal, or Add/Update the PDF/Word/Excel file on the portal

Resolution

1. Navigate to the USD Website Request Form 
2. Click Request Type drop down 
3. Select type Portal Content Update(my.usd.edu)
4. Copy the Page URL where the old text/line is located or the target location for the new text/line
5. Paste the copied URL on the Page URL field in the form 
6. On Describe your specific website request box:
   • Explain the request
   • Specify location that need an update
   • if possible, send a screen shot of the target location 
7. If it's urgent, mention in Urgent Need box 
8. Attach target document
9. Check YES in Document Posted Online field
10. Submit 

 Please contact the Service Desk if you need further assistance