Webcam Microphone Not Working Consistently in Zoom - macOS

Summary

Adjusting audio settings in Zoom

Body

Issue/Question

The video works consistently but the microphone needs to me to restart the computer before each meeting

Environment

  • macOS
  • Zoom
  • HD 1080P Webcam

Cause

Incorrect microphone selected

Resolution

  1. Open Zoom
  2. Click upper right corner
  3. Select Audio
  4. Click HD 1080 Webcam
  5. Select Same as system (HD1080 Webcam)
  6. Uncheck Automatically adjust microphone volume
  7. Click Test mic
  8. Close Settings window

Details

Details

Article ID: 9325
Created
Thu 10/3/24 3:21 PM
Modified
Tue 10/8/24 12:08 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated