Requesting Fusion Support

Summary

This is the customer facing article to refer to to have ITS contact Fusion Support for assistance with the Wellness Center software

Body

Issue/Question

Wellness Center needs assistance with resolving an issue with the Innosoft Fusion software

Environment

  • Innosoft Fusion

Cause

Customer needs ITS to contact Fusion Support to resolve an issue with the Wellness Center Membership membership tracking software

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Issue with the Fusion software
    2. Customer contact information

 

USD STAFF ONLY

  1. Follow Creating Fusion Support Account

Details

Details

Article ID: 9317
Created
Mon 9/30/24 3:08 PM
Modified
Tue 10/8/24 12:07 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Not Validated