Address is not updating in myUSD Portal

Summary

Address is not updating in myUSD Portal

Body

Issue/Question

Address Change not Updating in MyUSDPortal Question

 once an Employee’s PR address is changed in PPAIDEN the address in MyUSDPortal doesn’t update to reflect it

Street address correct but city needs to be updated

Environment

  • Address Change
  • myUSD Portal

Resolution

  1.  Once the address change has been updated in Banner it can take 24 to 48 hours to sync to other systems
  2. Please contact the Service Desk with the following information to receive updates: 
    1. Issue or error message you are seeing

ITS STAFF ONLY

  1. Follow Address Change not Updating in MyUSDPortal

Details

Details

Article ID: 9206
Created
Fri 7/19/24 4:49 PM
Modified
Fri 8/9/24 12:29 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated