Emailing PDF it Automatically Turns Into a Link Instead of Attachment

Summary

Remove Adobe Acrobat add-ins so PDF will send as attachment not a link

Body

Issue/Question

I am trying to find how to attach a PDF to an email that does not turn into a link via Adobe

Environment

  • Windows10/11
  • Outlook 365

Cause

Adobe Add-ins cause this issue

Resolution

  1. With Outlook open, click File
  2. Click Options
  3. Select Add-ins
  4. Click next to Manage and select Com Add-ins
  5. Click Go
  6. Uncheck Acrobat PDFMaker Office COM Addin
  7. Click OK
  8. Click File
  9. Click Options
  10. Select Add-ins
  11. Click next to Manage and select Com Add-ins
  12. Click Go
  13. Uncheck Adobe Document Cloud for Microsoft Outlook - ACROBAT
  14. Click OK

Details

Details

Article ID: 9162
Created
Tue 6/18/24 12:15 PM
Modified
Mon 6/24/24 12:04 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated