Having Multiple Phone Numbers Tied To One Voicemail Box

Summary

How to tie multiple phone numbers to one email address in the Cisco system

Body

Issue/Question

I would like to have two phone numbers share a voicemail box and go to one email address

Can we forward voicemail from employees that are no longer here

Environment

  • Cisco Voice over Internet Protocol (VoIP) Phones
  • Voicemail

Cause

An former employee's voicemail needs to be temporarily redirected until a replacement is hired

Resolution

  1. Contact the Service Desk with the following information:
    1. The requested phone numbers
    2.  Which current user account or email address to use

ITS STAFF ONLY

  1. Consult Sharing One Voicemail Box Between Multiple Phone Numbers
 

Details

Details

Article ID: 914
Created
Wed 10/17/18 11:36 AM
Modified
Mon 7/12/21 12:51 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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