Application Login Change after a Name Change

Summary

What applications are affected by a name change

Body

Issue/Question

What applications will be affected after my name change?

Environment

  • On-Premise Exchange
  • RapidIdentity
  • Exchange Online
  • Cisco Voice over Internet Protocol (VoIP) phone
  • Username Change

Cause

The user has requested a name change

Resolution

You will use your new username to log in to the following applications

  • University Owned computer
    Note:  You will need to lock your computer click change user and sign in with your new username
  • SNAP
  • Banner
  • SDezBuy
  • Zoom
  • Cheqroom
  • Office 365
  • Cisco Webex
  • Cognos
  • OneDrive
    Note: you will need to sign out and back in
  • MyUSDPortal
  • DocuSign
  • Milestone XProtect Smart Client

Faculty/Staff

Please let us know if you are using the following applications 

  • Adobe Creative Cloud
  • Qualtrics Surveys
    • Data will need to be moved from the old email address to the new email address

ITS STAFF ONLY

  1. Follow ITS Documentation after a Name Change

Details

Details

Article ID: 9132
Created
Fri 5/31/24 12:04 PM
Modified
Thu 9/12/24 12:40 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated