Reporting Qualtrics Error Organization has Reached the Maximum User Accounts Allowed

Summary

Max user accounts allowed.

Body

Issue/Question

I am sending a preview of my survey to my colleagues to test and they are getting this message:

This organization has reached the maximum user accounts allowed.  Please contact your administrator.
A report is generated with error tag [f2ddf733]

Environment

  • Qualtrics

Cause

Ran out of Qualtric's Licenses

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. What you were doing
    2. What the error is

ITS STAFF ONLY

  1. Follow Deleting Qualtrics User Accounts

Details

Details

Article ID: 8856
Created
Wed 1/10/24 1:06 PM
Modified
Mon 1/22/24 12:59 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated