Outlook Crashing On Opening - macOS

Summary

Updating macOS and uninstalling and reinstalling Outlook.

Body

Issue/Question

I click the icon to open Outlook, it begins to open and immediately shuts down and says Microsoft Error Reporting There was a problem with Microsoft Outlook…Restart Microsoft Outlook…I click OK and it does the same thing again.

Environment

  • macOS
  • Outlook

Cause

There are many reasons this can happen

Resolution

Install macOS updates

  1. Follow Update macOS on Mac 

Uninstall and Reinstall Outlook

  1. Press shift+command+a keys to open Applications folder
  2. Right click Microsoft Outlook
  3. Select Move to Trash
  4. Download Microsoft Outlook
  5. Open downloaded file
  6. Follow prompts
  7. Open Outlook

Details

Details

Article ID: 8841
Created
Wed 12/27/23 5:05 PM
Modified
Fri 12/29/23 1:26 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated