Microsoft Teams Flashing and Not Opening Files

Summary

How to resolve an issue with Microsoft Teams

Body

Issue/Question

Microsoft Teams menu bar is flashing and files won't open

Environment

  • Windows
  • Microsoft Teams

Cause

Corrupt Microsoft Teams file on computer

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Tag number of computer

ITS STAFF ONLY

  1. Follow Uninstalling and Reinstalling Microsoft Teams

Details

Details

Article ID: 8756
Created
Wed 10/25/23 10:22 AM
Modified
Mon 9/16/24 1:39 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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What to do if you can't open files while in the teams app or viewing it on the web.