Second Monitor Displaying No Image

Summary

Troubleshooting steps when 2nd monitor is not displaying anything.

Body

Issue/Question

Unable to view 2nd monitor screen-blank/black.

Environment

  • Desktop
  • Laptop with external monitor

Cause

Display is set to PC Screen Only

Bad video cable

Resolution

  1. Try restarting the computer
  2. Reseat monitor video cable
  3. Press + P at the same time
    1. Press the Down Arrow and press ENTER on Extend
    2. Both displays should now show up rather than only one
  4. Replace display cable

Details

Details

Article ID: 850
Created
Thu 10/11/18 3:07 PM
Modified
Tue 11/12/19 4:22 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated