Cannot Call Outside Numbers

Summary

How to fix phones not being able to call long distance

Body

Issue/Question

I cannot call out

I can only call within

Environment

  • Cisco Voice over Internet Protocol (VoIP) Phones

Cause

 

Resolution

  1. Please contact the Service Desk with the following information: 
    1. Name
    2. Extension number
    3. Room number
    4. Description of the issue
 

ITS STAFF ONLY

  1. Follow Troubleshooting Call Failure
 

Details

Details

Article ID: 843
Created
Thu 10/11/18 1:21 PM
Modified
Tue 3/31/20 8:36 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated