Fillable PDF Showing Blank in Adobe Pro

Summary

Formatting error when PDF saved from macOS preview preventing fields from being seen as filled out

Body

Issue/Question

Fillable PDF form sent to me but when opened, fields are blank when opened in Adobe Acrobat Pro

Environment

  • Adobe Acrobat Pro
  • Adobe Acrobat Reader
  • macOS Preview - Quartz PDFContext

Cause

Formatting error when saved on macOS preview application

Might show macOS Version 12.0.1 (Build 21A559) Quartz PDFContext in PDF document properties

Fields entered in as comments

Resolution

  1. Open PDF document in Adobe Acrobat Reader

Note:  Some text may have been entered as a comment, and not into the fillable fields. See Print Comments for instructions to print this information.

Details

Details

Article ID: 8344
Created
Fri 4/21/23 3:49 PM
Modified
Mon 10/16/23 1:25 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated