Requesting Testing Center Computer Be Exempt From Duo

Summary

Contact the Service Desk to report issues with Duo authentication in the Testing Center

Body

Issue/Question

Would it be possible to disable the duo authentication requests for my account on a classroom computer?

Environment

  • Duo
  • Testing Center

Cause

Testers are not allowed to bring their phones into the Testing Center with them to approve Duo requests 

Resolution

  1. Testing Center computers are exempt from Duo requests
  2. If you are prompted to authenticate via Duo in the Testing Center please contact the Service Desk with the following information so we can resolve the issue: 
    1. Computer Name where you are receiving the prompt

ITS STAFF ONLY

  1. Follow Configuring Classroom Computers so they are Exempt from Duo

Details

Details

Article ID: 8295
Created
Fri 3/31/23 3:56 PM
Modified
Mon 2/26/24 1:16 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated