Software Install Asking for Administrator Account Credentials

Summary

Customer does not have Administrator rights to install software

Body

Issue/Question

I could not install a software without admin account and password

Environment

  • Windows 10
  • MacOS

Cause

Computer prompts for admin username and password

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Name of Software
    2. NI tag of computer
    3. Location
    4. Purpose of use

ITS STAFF ONLY

  1. Follow Installing Software Requires Administrator Credentials

Details

Details

Article ID: 8245
Created
Mon 3/20/23 10:51 AM
Modified
Wed 7/30/25 12:00 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated