Microsoft App Store Downloads

Summary

Steps to take to resolve Microsoft Store not downloading and installing apps

Body

Issue/Question

I would like to download an app from Microsoft. My computer seems to be locked from downloading anything from the app store. 

Error:  Turn on Windows Update.  This install is prevented by policy.  Ask your admin to enable Windows Update.  Code: 0x8024500c

 

Environment

  • Windows 10
  • Microsoft Store

Resolution

Troubleshoot Microsoft Store

  1. Press +I
  2. Click Update & Security
  3. Click Troubleshoot
  4. Click Additional Troubleshooters
  5. Click Windows Store Apps
  6. Click Run the troubleshooter
  7. User Account Control has been turned off - Select Skip this step
  8. Click Close
  9. Try installing an app from Microsoft store - if it fails go to next section

Re-register Microsoft Store Apps

  1. Type PowerShell in search bar
  2. Click Run as administrator
  3. Copy the following  Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
  4. Paste in PowerShell Window
  5. Press Enter
  6. Close Powershell Window once Powershell Window is at PS C:\Windows\system32>
  7. Reboot Computer
  8. Try installing another app
    Note: If the install fails click in upper right hand corner and the download should start again

 

Details

Details

Article ID: 8204
Created
Fri 3/10/23 3:41 PM
Modified
Tue 5/7/24 12:50 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated