Receiving Notification - Work or Student Account Problem

Summary

This is how to get rid of the error message of "Work or Student Account Problem"

Body

Issue/Question

I keep getting a notification on my office desktop computer that says the following:

"Work or school account problem - Select here to fix your credentials. Or, go to Settings > Accounts > Access work or school settings, and select Sign In again to fix your work or school account."

Environment

  • Windows
  • Microsoft Office

Cause

Clicking No, Sign in to this app only when prompted by Microsoft Office to sign in

Resolution

  1. Click OK when prompted Stay signed into all of your apps

Details

Details

Article ID: 8042
Created
Fri 1/13/23 12:43 PM
Modified
Mon 3/31/25 11:32 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated