Requesting Storage Space on a Shared Email Account

Summary

How to request more space on a shared email account

Body

Issue/Question

Our shared email account is full

Environment

  • Exchange USD Email

Cause

Shared accounts have a 50 Gb limit

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Name
    2. Phone Number
    3. Shared email account

ITS STAFF ONLY

  1. Follow Expanding Mailbox For Shared Email Account

Details

Details

Article ID: 8040
Created
Fri 1/13/23 9:00 AM
Modified
Tue 5/12/26 8:56 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated