Void or Cancel An Envelope In DocuSign

You can void an "In Process" envelope. Voiding stops recipients from viewing or signing the document. You can also void an envelope to stop email notifications to a recipient if the recipient does not want to or need to sign the envelope.

Issue/Question

How do I void a or cancel an envelope in DocuSign?

Environment

• DocuSign

Cause

Some DocuSign users may recognize an error or have some other issue with their envelope and would like to stop the envelope in its tracks. To do so, voiding or cancelling an envelope will stop the envelope from going to the next person and invalidate the envelope.

Voiding an envelope cancels all outstanding signing activities. You can void any of your sent envelopes that have not yet completed. You can only void envelopes that you sent or manage, or are shared with you, and that are still in process. Envelopes with a status of either Waiting For Others, Needs to Sign, or Needs to View are in process.

Resolution

1. Click the here and follow the information at DocuSign's Support Page