USB Label Printer Not Working

Summary

Reinstalling a USB printer to resolve printing issues

Body

Issue/Question

The Brother label printer will not print

Error:
ERROR CODE
0X011 A1 7FF
DOT11_Private

Environment

  • USB Printer
  • Windows

Cause

USB printer drivers need to be reinstalled

Resolution

  1. Uninstall the printer in Windows
    1. Click
    2. Click
    3. Click Devices
    4. Click Printers & scanners
    5. Click the listing for the printer that is not working
    6. Click Remove device
    7. Click Yes
  2. Follow Installing USB Printer to reinstall the printer
    Note: If this is a Brother label printer with Edit button, ensure Edit is Off and not lighted

Please contact the Service Desk if you need further assistance

Details

Details

Article ID: 7244
Created
Thu 6/16/22 12:32 PM
Modified
Wed 3/8/23 4:52 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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