Viewing the Status of KnowBe4 Training or Training Campaign

Summary

The KnowBe4 training console shows who has started, completed, or not started individual training campaigns. This article also explains why something might show up as incomplete and how to fix it.

Body

Issue/Question

How can I see which employees have yet to complete assigned training in KnowBe4?

What is my training status?

Why am I getting notification that my training is not complete?

Environment

  • KnowBe4

Cause

Training managers want to know the status of trainees in KnowBe4 training campaigns

Resolution

Training Participant

  1. Log into training.knowbe4.com
  2. Select Dashboard
  3. Under Assignment Name, trainings and status will be listed
  4. Click Incomplete, Not Started, In Progress, or Completed to view training and compete if needed
  5. Policies and procedures that need to be acknowledged for a training to be complete
    1. Policy or procedure available within the training system
      1. Scroll down
      2. Click arrow 
      3. Accept 
    2. Policies or procedures as a link
      1. Click link
      2. Read document
      3. Accept in Knowbe4 training 


Training Manager

  1. Log into training.knowbe4.com as a training manager
  2. Click Training
  3. Click the name of the campaign
  4. Click Users
  5. Click Incomplete, Not Started, In Progress, or Completed to view training ​​​​​​​lists

Details

Details

Article ID: 7054
Created
Thu 2/17/22 1:46 PM
Modified
Tue 10/15/24 12:55 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated