Cable TV Showing This Channel is Not Available

Summary

Contact the Service Desk with the location of the cable box and when the issue first occurred.

Body

Issue/Question

Cable TV Box shows this channel will be available shortly and never acquires the channel

Environment

  • Midco Cable Box

Cause

Midco cable box has an error and needs to be replaced

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Location of Cable Box
    2. When the issue was first noticed

ITS STAFF ONLY

  1. Follow Troubleshooting Cable TV Showing This Channel is Not Available

Details

Details

Article ID: 6991
Created
Tue 1/25/22 4:15 PM
Modified
Tue 9/20/22 10:51 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated