SMART Board is frozen

Summary

This article discusses what to do when a SMART display is frozen and are unable to use the pen to write, power on or off the display.

Body

Issue/Question

The SMART Board is frozen

Environment

  • SMART Board Display
  • Smart Classroom or Lab

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Detailed description of the issue
    2. Building name
    3. Room number 

ITS STAFF ONLY

  1. Follow Resolving Issue with SMART Display Locking Up

Details

Details

Article ID: 6965
Created
Wed 1/19/22 8:26 PM
Modified
Fri 4/26/24 11:23 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated