Image Not Found setting up Coyote Card Mobile

Body

Issue/Question

Error: Image Not Found, we were unable to find an image associated with your Campus ID.  Please contact your system administrator. (error codes:5260, 6002, 6124)

Environment

  • Coyote Card Mobile
  • eAccounts
  • Apple Wallet

Cause

Transact must have a picture on file to setup Coyote Card Mobile

Resolution

  1. You must have a picture on file to use Coyote Card Mobile
  2. If you have your Coyote Card already or have Photo submitted, Please contact the Service Desk with the following information: 
    1. ID
    2. Complete error message

ITS STAFF ONLY

  1. Follow Troubleshooting Image Not Found setting up Coyote Card Mobile

Details

Details

Article ID: 6941
Created
Wed 1/12/22 3:14 PM
Modified
Thu 1/20/22 12:52 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated