Setting up Shared Email Account in macOS

Summary

Process for setting up a shared email account in Outlook on a macOS computer

Body

Issue/Question

Setting up a shared email account

Environment

  • macOS
  • Outlook

Cause

 

Resolution

Note: Shared mailboxes are accessible through use of a user's primary email account for security and accountability reasons

  1. Click Outlook
  2. Click Preferences
  3. Click Accounts
  4. Click Advanced
  5. Click Delegates
  6. Click the plus sign under Open these additional mailboxes
  7. Enter the email address in the search box
  8. Click Add
  9. Click OK
  10. Close Accounts window

Details

Details

Article ID: 694
Created
Fri 9/28/18 10:38 AM
Modified
Wed 3/16/22 11:06 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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