Laptop Display Powering Off When Typing

Summary

Laptop display will power down when sensor in palmrest is triggered by a magnet

Body

Issue/Question

My laptop display powers off when typing

My laptop goes to sleep when I try to type

Environment

  • Laptop
  • Lenovo
  • Apple Watch

Cause

Magnetic sensor in palmrest is being triggered by another magnetic source

Resolution

  1. Remove any magnetic wristwatches or wristbands
  2. Do not set laptop on another laptop, phone, or magnetic source

Details

Details

Article ID: 6745
Created
Tue 10/12/21 5:59 PM
Modified
Mon 12/29/25 9:32 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated